Business Office Outsource / Early-Out Account Treatment Services
Commercial Insurance/Managed Care Accounts
Self Pay Account Treatment Services

Certified Insurance Facilitation Specialists maximize Third Party recoveries and minimize time of reimbursement. Expertise in claims analysis and preparation, billing, follow-up, and compliance, help to dramatically lower costs and improve your average A/R days outstanding.

We strive to successfully recover revenue always keeping in mind your patients' dignity and respect, while systematically assessing their willingness and ability to pay. Our patient relations approach to the collection process and performance remains the building block of client relationships spanning over 45 years.

Our multi-lingual Customer Service Specialists work on your behalf to increase and accelerate revenue, enhancing and promoting patient relations with virtually NO escalated complaints.  Using advanced, automated call technology, all inbound and outbound calls are recorded.  Our interactive payment portal makes payment processing and posting immediate, secure, and accurate.

CSI takes a “Patient Satisfaction” approach to revenue generation, enhancement, and acceleration.  CSI is an Outsource - Project Management firm with shared resources, expertise, and ownership interests of NCC.  We provide Early Out / Pre-Collection Self-Pay receivables treatment that is immediate, responsive, and fully compliant.  Our services enable treatment of your entire open accounts receivables with a customer service approach prompting payment and account resolution at lower costs, well before the accounts become delinquent.  In addition to Self-Pay account treatment, we also provide account recovery treatment services for Budget Plan Maintenance and Managed Care and Commercial Insurance Receivables and special revenue projects. 

NCC also provides Receivables Acceleration,  Pre-Collection, Business Office Out-Source through its wholly owned and affiliated divisional company,
Collection Systems, Inc., (CSI)

TECHNOLOGY

Nationwide utilizes custom technology, operated by NCC’s Information Systems Managers, programmers, and operators, are combined with TCN’s Automated Predictive Dialing System and our own innovative, internally developed collection software. These integrated systems provide for NCC’s account management, collection, analytics, and electronic payment posting.

SERVICES

Our comprehensive collection services include; recovery of revenue with virtually no patient  complaints, collection strategy development and implementation, secure data transfer and management, comprehensive reporting and recovery analysis, Special Charity Care Review and Recommendation, credit bureau notification, and legal action / suit activity.  We are proud that our involvement has always provided for beneficial relationships with the many healthcare providers we serve.

  • Pre-Collection Services

  • Flat-Rate Past Due Collection Letter Series

  • Primary and Secondary Debt Collection Services

  • Third Party Insurance Follow-Up & Facilitation

  • Business Office Outsource

  • Early-Out, Self-Pay Account Treatment Services

  • Payment Plan Management

  • Tele-Contact / Patient Satisfaction 
          Receivables Acceleration Services

  • Project Management and Consulting

  • Medicare Bad Debt

  • Workers Compensation

  • Personal Injury / Liability

  • Special Accounts Receivable Projects

  • Interim Management and Temporary Help

815 Commerce Dr. / Suite 270 / Oak Brook, IL 60523 / (630) 528-5100                                Copyright © 2017 Nationwide Credit & Collection, Inc.  All Rights Reserved